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By Portia M. Frederick and Carol Towner. Price, $4.75. Pp. 351, with 55 illustrations. W. B. Saunders Company, 218 W. Washington Sq., Philadelphia 5, 1956.

AMA Arch Ophthalmol. 1957;57(5):791.

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This very practical book on office practice should be helpful to the ophthalmologist. The details of secretarial duties and the techniques of office nursing are clearly and simply described, and an intelligent girl who reads this book carefully should learn much which will help her become a competent secretary, bookkeeper, technician, and public relations agent. There are good chapters on the keeping of medical records, how to answer the telephone and make appointments, handling of mail, filing of records, billing and collecting procedures, bookkeeping, banking, and advice on how to cope tactfully with all types of persons in the office. While much of the material may seem to be almost common sense, it is surprising how many girls new to a physician's office need to have some of these details pointed out to them. The authors are particularly qualified to write this book. Miss Frederick is an instructor in the . . . [Full Text PDF of this Article]

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